MAINTENANCE


Maintenance Packages

Our installation team keep the future in mind, installing our solutions with an understanding of not only how they work, but how they are going to keep working and improving your business for years to come. We offer intuitive maintenance packages to suit every need, aswell as thought out, pre-agreed upgrade options. We put the same thoughtful mind into maintenance as we do installations.

Platinum

Annual maintenance visit  
Unlimited call outs for repairs (terms apply). Travel costs included.  
Unlimited telephone and email support, including out-of-hours.  
Annual written report with recommendations for the next 12 months.  
Annual electrical safety check of all audio visual equipment.  
Loan equipment in the event of off-site repairs being needed.  
Free replacement signal cables when yours break.  
Annual training included for unlimited amount of people (single visit.)

Gold

Annual maintenance visit. 
4 inclusive call outs for repairs (renewed annually.)  Travel costs included.
Unlimited telephone and email support, including out-of-hours. 
Annual written report with recommendations for the next 12 months.  
Annual electrical safety check of all audio visual equipment.  
Loan equipment in the event of off-site repairs being needed.  
Free replacement signal cables when yours break.

Silver

Annual maintenance visit . 
2 inclusive call outs for repairs (renewed annually) Travel costs included.   
Unlimited telephone and email support (office hours)   . 
Annual written report with recommendations for the next 12 months.

Bronze

Annual maintenance visit.
1 inclusive call out for repairs (renewed annually).  
Travel costs chargeable.  
Unlimited telephone and email support (office hours).

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